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Strategies

    By
  • Business Observer Staff
  • May 15, 2015
The four S's of superior sales performance

Before you send your sales team out to represent your company, make sure it has all the tools needed to succeed.

  • Strategies
    By
  • Cheryl O'Neill
  • May 14, 2015
Ten Tips for Improving Customer Service

Keeping your customers happy is a key to your business's longevity.

  • Strategies
    By
  • Traci McMillan Beach
  • May 8, 2015
'Wear people down'

John West is an expert on finding talent. Doing it right requires a lot of steps.

  • Strategies
    By
  • Mark Gordon
  • May 8, 2015
Smells good

A company that provides coffee to offices has a solid share of two Gulf Coast markets. It craves more.

  • Strategies
    By
  • Business Observer Staff
  • May 8, 2015
Corporate Report

Goede, Adamczyk, DeBoest names new managing partner; Tampa investment firms backing Social Quant startup; Naples financial adviser on Barron's top 100 list; Arrow Environmental Services merges with 4Ever Green; Fishman & Associates expanding to Tucson

  • Strategies
    By
  • Jean Gruss
  • May 8, 2015
Sales generator

Latin America promises growth for Florida companies like Turbine Generator Maintenance that are willing to travel.

  • Strategies
    By
  • Michael Hinman
  • May 1, 2015
Data Mine

Companies know the value of collecting data. But ideas to use it well could be as close as the local sports team.

  • Strategies
    By
  • Jean Gruss
  • May 1, 2015
Celebrity Chef

A television appearance can do wonders for boosting your business. Just ask Chef Brian Roland, owner of Crave Culinaire in Naples.

  • Strategies
    By
  • Traci McMillan Beach
  • May 1, 2015
Deep dive

The Florida Aquarium was one of the first attractions to spur development in Tampa's Channelside district — long before Jeff Vinik's bold redevelopment plan. Two decades later the aquarium is going strong.

  • Strategies
    By
  • Denise Federer
  • May 1, 2015
Avoid sibling rivalry in your family business

From creating solid ground rules to making sure compensation is fair, set your kids up for success in your absence.

  • Strategies
    By
  • Business Observer Staff
  • April 24, 2015
Corporate report

Naples Transportation, Tours creates fleet service business; Twinlab Consolidation Corp. names St. Pete new headquarters; Trxade hires Amzur for new CRM system; UBreakiFix chain opens third S.W. Florida store; Tennis association media hires managing director

  • Strategies
    By
  • Jean Gruss
  • April 24, 2015
Feed me

Tom Scannell developed plant food for his commercial bougainvillea operation. The stuff's so good it's now on sale at Home Depot and Lowe's.

  • Strategies
    By
  • James R.
  • April 24, 2015
What makes an enduring brand?

Powerful brands have unique touches that cultivate a special customer experience. What you should and should not do to foster this lasting impression.

  • Strategies
    By
  • Jean Gruss
  • April 17, 2015
The new brewmeister

Duncan Scarry built and sold a successful national advertising agency in Fort Myers. Now he aims for success with a Punta Gorda brewery.

  • Strategies
    By
  • Michael Hinman
  • April 17, 2015
Family roots

Wish Farms has a rich history. But it hardly lives in the past. The agriculture firm's future lies in technology advances.

  • Strategies
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