How to fire a client/customer

Honesty — with yourself and clients is a key approach.

File. Atlas Building Co. of Florida President Andy Stultz says sometimes firing a client is the right long-term move.
File. Atlas Building Co. of Florida President Andy Stultz says sometimes firing a client is the right long-term move.
  • Strategies
  • Share

Marc Simms was two years into his sales and marketing consulting business in 2009 when a client — nearly one-third of his revenue — began to exhibit some questionable behavior.

 

Continue reading your article
with a Business Observer subscription.
What's included:
  • ✓ Unlimited digital access to BusinessObserverFL.com
  • ✓ E-Newspaper app, digital replica of print edition
  • ✓ Mailed print newspaper every Friday (optional)
  • ✓ Newsletter of daily business news
Subscribe

Already subscribed? Sign in.

Latest News

  • April 1, 2026
Work starts on Naples apartments as developer secures $45M in financing
  • April 1, 2026
$300K Bradenton EDC contract up for vote in Manatee
  • April 1, 2026
27 Gulf Coast companies ranked among fastest growing in Southeast
  • April 1, 2026
Tampa tire store franchisor rolls into new brands, buys a restaurant

Sponsored Content