Restaurant chain first in line for kindness

Being nice, at First Watch, isn’t only for greeting customers. It’s a company-wide belief that kindness goes a long way.

  • By Mark Gordon
  • | 6:00 a.m. November 22, 2019
  • | 0 Free Articles Remaining!
Ken Pendery helped build east Manatee County-based First Watch into one of the largest restaurant companies in the region.
Ken Pendery helped build east Manatee County-based First Watch into one of the largest restaurant companies in the region.
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Hospitality lifer Ken Pendery recalls vividly the time when he was proudly wearing a new shirt and tie, and a waitress in a fancy Cincinnati restaurant accidentally spilled red wine on him.

 

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