After selling a funeral home business, duo breathes life into customer service

Who says great customer service is dead? Nikki and John McQueen believe they have the clues to help others.

Mark Wemple. John and Nikki McQueen sold Anderson-McQueen Funeral Homes, a $7.3 million business, in 2017 to Orlando-based Foundation Partners Group.
Mark Wemple. John and Nikki McQueen sold Anderson-McQueen Funeral Homes, a $7.3 million business, in 2017 to Orlando-based Foundation Partners Group.
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John McQueen was in the funeral business in St. Petersburg so long, he likes to say, he goes back to when the town was known for weddings and funerals — the newlywed and the newly dead.

 

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