Prominent window manufacturer grapples with ransomware attack

Window and door manufacturer PGT Innovations, one of the largest employers in the Sarasota-Bradenton region, recently disclosed that it "detected a ransomware infection that impacted portions of its network and caused disruption to daily business operations."

The Venice-based company made the disclosure in public filings Nov. 5 and in a quarterly earnings report released Nov. 10. A PGT spokesperson, in an email sent Nov. 10 to the Business Observer in response to questions about the ransomware attack, says the company can't provide many details, given the incident is under investigation. 

"We did recently discover that some of our information technology systems were affected by a security incident, which caused an interruption to our day-to-day business operations for two of our manufacturing locations,” company President and CEO Jeff Jackson says in the emailed statement.“We have notified appropriate law enforcement authorities and are working closely with cybersecurity experts and legal counsel. Internally, our team is taking every precaution to ensure our team member information is protected, including providing identity theft monitoring services to all of our team members.”

The company, in public filings, said it hadn’t found that any personal information had been accessed or acquired. It was also working with cybersecurity experts and legal counsel to resolve the problem, and officials in the filings, noted that the company has cyber insurance. 

PGT Innovations, with $1.16 billion in revenue in 2021, is a national leader in premium windows and doors.