Advice: Combat crisis with bigger circle of control

VUCA is an acronym for volatile, uncertain, complex and ambiguous. Warren Bennis first introduced the acronym and concepts in his writings about leadership. The U.S. military found the concept useful for helping to formulate strategies in the post‒Cold War world. VUCA became even more relevant and important after 9/11. I first heard VUCA discussed in 2008, as the only business representative invited to a strategy session at the U.S. Army War College in Gettysburg, Pa.