- December 6, 2025
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The employee retention issue in the hospitality issue is easy to identify, for the most part, but equally hard to solve: when the world shut down, the hospitality industry was forced to furlough or lay off workers. Now that the industry is opening back up, a lot of those workers aren't returning.
“They were forced to find other roles or industries,” says Qwick CEO Jamie Baxter. “A lot of industries pay higher than this industry so they’re not necessarily willing to come back.”