Humble teacher: Exec leads by listening

For all his genius, Steve Jobs, by many accounts, could be a Grade A jerk. The years following his death have brought out into the open many stories about the visionary Apple co-founder’s lack of sensitivity, even outright callousness, toward employees, colleagues, rivals and other people in his orbit.

“You need to be able to utilize your knowledge in ways that people understand and accept.” Shelley Broader, president and CEO, Chico’s FAS Inc.