- April 3, 2026
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Small business owners and banks endure a love-hate relationship since one needs the other to thrive. Small businesses not only need access to capital financing, but they also need a secure place to keep their earnings. Banks need small business customers who maintain accounts with strong financial assets. A 2013 survey by the National Small Business Association showed that one in four small businesses decided to change banks over a four-year period. What are the reasons small business owners decided to change their banking relationship?