Smart and healthy

In the depths of the recession in 2009, Scott Fischer closed four of the nine motorcycle dealerships he owned.

Then, he made another equally tough decision: He hired a director of human resources.

Why would any business owner hire a human resource director just as the company was downsizing by nearly half? The counterintuitive move says a lot about Scott Fischer's management style and why his Harley-Davidson stores run like a finely tuned engine today.