Please, say thank you

Randall Kenneth Jones says there's money to be made teaching people to be courteous, for himself and others.

Jones, who moved his marketing firm MindZoo from the Washington, D.C., area to Collier County in 2009, is on a mission to promote courtesy in the workplace.

Jones launched a website in November called RediscoverCourtesy.org that includes humorous videos about workplace faux pas. He created the website because he says there's a lack of civility that doesn't get the attention it deserves. “You'll read about it here and there, but there's no ongoing discussion,” he says.