The E-doctor

As physicians all over the country transfer their paper-based patient records to electronic files, a company at the forefront of that transition, Tampa-based Vitera Healthcare Solutions, is making transitions of its own.

Vitera, one of the nation's largest medical software firms, has partnered with DecisionOne Corp., based in Devon., Pa., a hardware support company. Under an agreement revealed Dec. 4, all of Vitera's hardware support operations and its field service technicians will transfer to DecisionOne.

“They will act as our service solution. If there's anything that needs to be installed or corrected,” DecisionOne will handle it, says Matt Hawkins, CEO of Vitera. “DecisionOne has the largest network of field service technicians in North America,” he notes. “All of our techs will end up employed by DecisionOne.”