Preventive Care

Imagine you're a computer repair company. You charge by the hour to fix machines. Wouldn't you love to live in a world full of file errors and “Unable to connect to the Internet” messages? In fact, the more problems the merrier.

Now consider that dynamic from the perspective of the business owner hiring the computer repair company, and you see an entire motivation issue in the IT industry.

That's exactly what Terry Hedden did. It's why he started Infinity Business Systems — and why his company went from $24,500 in revenue in 2003 to more than $4 million in 2008.