Government agency scores win in employee retention

The Florida Sterling Council recently awarded Lee County with its Sterling Best Practice Award for Workforce Development and Retention.


JimJett.com photo. Lee County Tax Collector Larry Hart won a Florida Sterling award for retention with the help of agency executive Noelle Branning.
JimJett.com photo. Lee County Tax Collector Larry Hart won a Florida Sterling award for retention with the help of agency executive Noelle Branning.
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Government agencies aren’t always regarded by the public as models of efficiency.

The Lee County Tax Collector’s office aims to change that perception by controlling costs and maintaining a high level of customer service — like any good business. For the county’s only agency that collects the dollars it spends on its own operations, that strategy is rooted in hiring the right personnel and, perhaps even more taxing, keeping them.

 

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