- March 30, 2026
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Leadership is doing the small things, consistently, not the parades. Not all feedback is actionable — the challenge is in finding the feedback that makes you better. And the team you have to execute a plan often matters more than the actual plan.
Those are some of the key insights and pieces of wisdom bits from the past month of "From the Corner Office" podcast episodes dropped by the Business Observer and sponsored by Synovus Bank. Highlights of the four March guests on the leadership podcast include:
Jon Kaupla, who runs the Center for Executive and Leadership Education at the USF Muma College of Business, talked about how leadership is rarely defined by the big speech or the public win. It instead comes from the small, consistent decisions.
Toni Ronayne, a former president of the restaurant brand Perkins who started a fractional CEO firm, The C Society, last year, talked about how she navigates a world full of feedback to find the right stuff that helps make her a better leader and colleague.
Chuck Wolfe, CEO of the Chiles Group, talked about how direction matters more than certainty and that teams are often not looking for perfect answers, but, instead, seek clarity on where to focus.
Bruce Cassidy, owner of The Concession golf course in east Manatee County, talked about how the team matters more than the strategy and plan, and building the right team might take several iterations.