Fort Myers adoption of AI technology brings immediate solution

In a future-is-now moment, the city of Fort Myers is embracing artificial intelligence in a big way. More high-tech advances are forthcoming.

  • By Louis Llovio
  • | 5:00 a.m. May 30, 2025
  • | 0 Free Articles Remaining!
As director of Fort Myers Information Technology Services department, Richard Calkins is helping roll out a new AI program meant to help with productivity.
As director of Fort Myers Information Technology Services department, Richard Calkins is helping roll out a new AI program meant to help with productivity.
Photo by Steffania Pifferi
  • Charlotte–Lee–Collier
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The city of Fort Myers had a problem.

It happened in mid-May. The city’s utility billing system, for an unknown reason, began rejecting transactions for water bill payments. Residents were getting upset and, to be blunt, it was costing the city revenue.

 

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