Tech firm looks to recapture past growth rate in 2021

The pandemic pushed a fast-growing tech company in unexpected directions. While several moves were for survival, others lay the groundwork for a solid 2021.

By Beth Luberecki
| 6:00 a.m. December 25, 2020
| 0 Free Articles Remaining!

File. Speech analytics firm CallMiner, run by Paul Bernard, spent some of 2020 adding products and services to prepare for 2021.

Entrepreneurs

When CallMiner closed a $75-million investment round with Goldman Sachs at the end of 2019, the speech analytics firm knew the benefits of such a huge capital investment. It wasn’t as clear at that point, though, how fortuitous it would be for the company to have completed that process when it did.

“It was certainly, in retrospect, good timing to have closed on the money when we did, given everything that transpired in 2020,” says Paul Bernard, president and CEO of CallMiner, founded in Fort Myers in 2002.