Successful remote work strategies require over-communication — and perspective

Companies that had remote workers long before the coronavirus pandemic can offer a road map to success for the multitude of businesses of all kinds that are now shifting to a work from home platform. 

Lakewood Ranch-based commercial property and casualty insurance company FCCI Insurance Group, for example, has nearly 200 employees who work from home regularly — nearly one-fourth of the total 845 employees. Now they’re all working from home for FCCI, which does business in 19 states and had $837 million in revenue in 2018.

‘I think teammates need to feel the communication is transparent but more importantly that it’s relevant.’ — Lisa Krouse, FCCI Insurance Group