Focus on customer service, empathy are secrets behind company's multimillion dollar growth

Cool Today President Jaime DiDomenico says he serves the company's 244 other employees.

  • By Grier Ferguson
  • | 6:00 a.m. November 30, 2018
  • | 0 Free Articles Remaining!
Lori Sax. Jaime DiDomenico is president of Cool Today.
Lori Sax. Jaime DiDomenico is president of Cool Today.
  • Strategies
  • Share

For most companies, it works like this: the CEO is at the top of the organizational structure, then come other executives and next, the rest of the employees.

 

Continue reading your article
with a Business Observer subscription.
What's included:
  • ✓ Unlimited digital access to BusinessObserverFL.com
  • ✓ E-Newspaper app, digital replica of print edition
  • ✓ Mailed print newspaper every Friday (optional)
  • ✓ Newsletter of daily business news
Subscribe

Already subscribed? Sign in.

Latest News

  • February 4, 2026
Builder, with $5.3M site purchase, plans 222 homes in Charlotte County
  • February 4, 2026
Rock star sells Sarasota estate for $7.5 million
  • February 4, 2026
Sarasota Architectural Salvage closing storefront after 23 years
  • February 3, 2026
St. Petersburg Gas Plant RFP draws nine proposals

Sponsored Content