Manufacturer of in-demand medical gear moves swiftly — with smarts

TouchPoint Medical, a maker of high-tech carts and medicine-dispensing devices for use in hospitals, and a subsidiary of Concordville, Pa.-based TouchPoint Inc., opened its new headquarters in Odessa, a bedroom community in Pasco County, on Feb. 20. Just a few weeks later, the COVID-19 crisis hit, roiling the global economy and sending manufacturers like TouchPoint into a frenzy as they tried to keep up with off-the-charts demand. 

“Some of our largest customers are in New York, right in the thick of the battle against COVID-19,” says Jessi Cravens, TouchPoint’s operations and supply chain manager. “In the beginning it was a rat race to bring four months’ worth of demand into three weeks of production. But the team reacted quickly and stayed positive.”