A Pro's Pro with Joe Nugent

October 15, 2026

Joe Nugent founded Joe the Home Pro Home Inspections in 2015 after a career in hospitality. The company now serves markets from Marco Island to Punta Gorda and has licensing agreements in several states outside of Florida. On this episode, Joe and Business Observer Managing Editor Mark Gordon talk about the best leadership advice he’s ever received, how he finds opportunities in a crowded market and what’s next for his rapidly-growing company.

3 Takeaways

(07:30) Provide relentless service
(09:30) Employees need a level of style and substance
(12:40) Most won’t, I will

Timestamps

(00:00) Introducing Joe Nugent, Founder, Joe The Home Pro Inspections
(04:00) What is Joe The Home Pro Inspections?
(06:15) Joe’s hospitality experience
(08:50) Hiring strategy
(10:45) Joe’s growth trajectory
(12:40) Lessons from his business coach
(14:20) Must have leadership characteristics
(16:20) The importance of storytelling in leadership
(19:15) Hard to hear feedback
(20:10) What are you looking forward to the rest of 2026?

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