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This week’s guest is Chris Tomasso, CEO of First Watch. A word many people use to describe Chris’ management style is “authentic.” From eating lunch in the break room to delivering Gatorade to stores in preparation for their busiest day, Chris tries to lead by example. Chris joins us to speak about leading through the pandemic as a new CEO, taking First Watch public, recognizing outstanding employees and the lessons he learned from an important mentor — the company’s co-founder, Ken Pendery.
3 Takeaways:
Timestamps:
(00:00) Introducing Chris Tomasso
(01:50) Navigating the pandemic as a new CEO
(03:55) Some of the benefits First Watch provided during the pandemic
(05:13) How did you keep the bottom line in consideration during this time?
(06:43) Learning from examples
(08:33) How Chris grew with First Watch
(11:50) What Chris learned from First Watch co-founder Ken Pendery about leadership
(13:22) Leading with authenticity
(15:30) Writing handwritten notes
(18:05) Leading First Watch through an IPO
(20:20) Why is culture so important to First Watch?
(21:48) Hot seat questions
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