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Business: Ted Todd's insurance company has acquired six agencies in recent years and in 2013 he'll focus on improving those operations. That includes growing the company's customer call center so agents can focus on prospects for growth. Ted Todd Insurance has seven offices from Sarasota to Naples and on the east coast in Delray and Viera. “Right now we're trying to focus on finding the formula so it's repeatable,” says Todd. He expects single-digit percentage growth next year.
Industry: Better economic conditions have brought new challenges. “I do see challenges from competition of all sorts,” says Todd. “Whenever there's opportunity there's competition that comes in.” During the downturn, Todd was aggressively growing. “Some of the old competitors went away and that was a good thing for us; they didn't survive the hard times.” But now that the recovery is under way, the competitive landscape is growing. “There's been a ton of new small competitors pop up and some of those are getting more organized,” says Todd.
Region: “We're starting to see some new business, but it's not crazy like it used to be,” says Todd. There are areas of growth, such as north Naples and the Lakewood Ranch area of Sarasota. “There are these pockets that continue to do pretty well,” says Todd. “I've noticed some of the shopping centers that were empty on U.S. 41 are starting to fill in,” he says. “There are definitely people who want to move to Florida, but they're being selective and particular.”
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