Call center giant makes progress on $21M office project

FORT MYERS — Global call center giant Alta Resources has made significant progress on a new, $21 million facility it’s building in Fort Myers. 

With 12 offices and 4,000 employees worldwide, Neenah, Wisconsin-based Alta supports Fortune 500 companies in in the automotive, insurance, entertainment and sports apparel industries in a variety of outsourcing back-office tasks, including sales, customer care and fulfillment. It first opened a Lee County office in 2013, and has since grown to have some 600 full-time and part-time employees. The company announced its new office plans in May 2019, locating in the Skyplex commercial development just south of Southwest Florida International Airport and mile from its current space, in the Gateway community in east Fort Myers.