- December 7, 2024
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Over the last 22 years of practice, I typically find clients encountering similar situations that take them by surprise. And rightfully so. Intellectual property often involves counter-intuitive principles, given it involves intangible assets such as the goodwill of a business. Here are some of the most common questions I have been receiving lately:
It’s not uncommon for businesses to feel frustrated trying to protect their products/brands on Amazon from trademark infringers. Amazon offers a Brand Registry Program for sellers who manufacture or sell their own branded products to address these concerns. Amazon advertises that enrollment in this program “unlocks a suite of tools designed to help you build and protect your brand, creating a better experience for customers,” which helps with reporting violations, maintaining accurate listings and proactive brand protection.
To enroll, businesses must have a pending or registered and active text- or image-based trademark registration.
A trademark is a word, symbol, logo, slogan or design used to identify goods and services and distinguish them from others. While trademarks identify products (i.e., Coke); service marks identify services (i.e., McDonalds). Steps should be followed when selecting a trademark or service mark:
Trademarks/service marks are valuable assets. Their value exceeds the registration cost as their goodwill increases with each day’s use, each advertisement and each sale. So it’s critical to protect brands to establish goodwill and set yourself apart from competitors.
Copying a photo or image of another runs the real danger of copyright infringement. Businesses commonly receive demand letters for something as innocuous as using an image of a palm tree on their website. Such letters threaten federal litigation if monetary demands are not met. Pleading ignorance is not sufficient but may only factor into determining the amount of damages. It may make more sense to negotiate a written settlement rather than incur litigation expenses.
In most cases, it is wrong to take someone else’s image without permission unless it falls within certain statutory exemptions or is deemed a “fair use.” However, there are several unscrupulous “stock image” companies that make their images readily available to internet users. Such companies may even state that the image is available for free or for a low fee under their license. When the user clicks to accept the license (which, in most cases, they have not read), they are unaware that the image can only be used under limited circumstances, such as personal, non-commercial or limited duration use. Then the stock image company uses its internet spiders to search for commercial uses for the photograph. Once found, the trap has worked, and the demand letter goes out. These traps also apply to other media types, like videos and music. To avoid this problem, take precautions before using another’s image.