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Former Corporate America executive helps turn bosses into leaders

Kyle McDowell's 10 principles for building and sustaining a culture of excellence are essential — but, he says, not rocket science.


  • By Mark Gordon
  • | 5:00 p.m. December 8, 2022
  • | 0 Free Articles Remaining!
Kyle McDowell's book, "Begin with We: 10 Principles for Building and Sustaining a Culture of Excellence,” published in September. (Photo by Mark Wemple)
Kyle McDowell's book, "Begin with We: 10 Principles for Building and Sustaining a Culture of Excellence,” published in September. (Photo by Mark Wemple)
  • Leadership
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Kyle McDowell’s career transformation from multibillion dollar executive to national leadership coach, author and keynote speaker had an unassuming beginning: the spark was lit in the summer of 2017 inside a dark hotel room in Lawrence, Kansas around midnight. 

A Plant City native, USF grad and Tampa resident, McDowell was in the hotel room that night prepping for a big speech the next day. He had recently been named senior vice president and program manager at Maximus, a business process outsourcing firm with 14,000 employees and a slew of federal government contracts. Maximus had some big successes, but, says McDowell, who had previously worked for UnitedHealth/Optum, the company was heavily siloed. And the flowing profits masked a faltering morale. His charge? Transform the culture. 

 


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author

Mark Gordon

Mark Gordon is the managing editor of the Business Observer. He has worked for the Business Observer since 2005. He previously worked for newspapers and magazines in upstate New York, suburban Philadelphia and Jacksonville.

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